Our story

We are Maurizio and Milena.

A fixed point of contact, a voice you know, a name you can call. Not a call centre, not a chatbot. Just the two of us.

The team

Two people who always answer

When you contact us, you already know who you're speaking to. You don't wait for a random operator — you get Maurizio or Milena, who know your situation and take care of you.

Maurizio

Founder & Senior Consultant

Maurizio is the founder of Sportello Utenze. Over the years he has worked alongside hundreds of households and businesses, developing a deep understanding of energy consumption from every angle — from domestic bills to industrial utilities.

Today he is the go-to advisor for SMEs that want to stop being at the mercy of energy costs and start managing them with confidence. With Maurizio you have a single point of contact who knows the market inside out, analyses your specific situation and guides you towards solutions that make a real difference.

Milena

Consultant

Milena is the dedicated advisor for private clients at Sportello Utenze. Over the years she has worked alongside families and people from all walks of life, learning to listen carefully before giving any advice.

Today she is the consultant to turn to for anyone who wants to make sense of the energy market, choose the right supplier and stop overpaying. With Milena you have someone who explains everything clearly, solves problems before they escalate and makes sure you always feel supported.

Our story

Why we opened Sportello Utenze

The free energy market is full of offers, clauses, promotions and prices that change constantly. For a household or small business, it's almost impossible to navigate alone.

Maurizio experienced this difficulty first-hand and understood that the solution wasn't an app or an online comparison tool. The solution was a real person — available, knowledgeable and trustworthy. Someone who would sit beside you and say: "I'll handle this."

That's how Sportello Utenze was born. A place in Milan to visit — or call — and receive real help, from real people.

"One reference, every solution. It's not just a slogan. It's how we work every day."

Our values

What guides us every day

Trust

We're transparent about everything: costs, timelines, benefits and limitations. We don't promise what we can't deliver.

Personal relationship

Every client has a different story. We treat them as people, not as cases to be processed.

Clarity

We explain everything simply. No unnecessary jargon. No complicated language to hide anything.

Sustainability

We believe in a greener energy future. That's why we promote renewable solutions whenever they're the right choice.